There exists a different kind of printer repair facility that has experience with older make and model printers. One might wonder why anyone would bother to repair outdated electronic equipment? All over our great country you’ll find manufacturing facilities, tool and die shops, restaurants, along with other companies that use specialty PC systems and machinery which were designed to work with early model printers. These customized computers commonly had programming codes hard coded into the application for a specific brand and version of printer. If any of these legacy printers break, they can’t be exchanged with any of the new design printers without significant programming modifications. These types of maintenance that could be needed for these older devices consist of: Epson printer repair, Okidata printer repair, Point Of Sale (POS) printer repair, HP printer repair, Brother printer repair and other brands. In these instances there isn’t any choice but to repair the existing printer. The big box stores tend to be staffed with techs that have limited expertise and no parts essential to fix these legacy printers.
The new small computer stores that pop up are quite often poorly equipped for a satisfactory repair experience. The customer has no option but to locate a repair specialist which has knowledge about older model printers. When looking for a printer repair shop for these legacy products ask how long the technician has been repairing printers. If the technician only has a few years experience, they will be new to the product you’re taking them for repair. Parts availability is often tricky and the repair center requires a parts department that’s competent at tracking down used and “New Old Stock” replacement parts that are not available from the manufacturer. An experienced service shop is familiar with sourcing parts from wherever they must be obtained from and will not take the lazy way out and claim the parts are no longer obtainable
Beyond parts availability, the tech should be informed about the various tech tips and service issues that these older printers have. Often an experienced printer technician attended factory training on these older designs and has learned things to look for a speedy, efficient repair. The “kid” that is typically found in the big-box stores and the neighborhood computer repair shop isn’t only not familiar with these vintage printers but has no resources for manuals, service bulletins or tech support. If a very costly piece of equipment is depending on an older printer, this is not the moment to hope the tech possesses the knowledge to repair it.
When looking for a printer repair center, it’s wise to find a printer repair shop that has been in business for as many years as the printer that you need serviced. Don’t be embarrassed to ask for how many years the technician has been repairing printers and if he’s experienced with the specific type that you have. If there’s not a printer repair center in your community anymore your best option could be to find a printer service center that is within a day or two United Parcel Service surface shipping from your location. The most effective Google search will include the manufacturers name, the words “printer repair” and the city and state you live in. If you visit the printer service centers web site search for the brand-name of the printer you require serviced.
When in the Midwest, the Chicago metro region or NW Indiana your best selection for your printer repairs is Rex Service Co. Rex Service has a business license in the Town of Worth, is rated positively by the Better Business Bureau, and has membership in ESDA, NSA and NESDA.
At Your Service; Chicago Printer Repair by Rex Service Company.